1- “The Site”: means wherever mentioned in the agreement “the Manuka House website”, and all pages, links, tools and features branching from the site and related to the services provided by it are considered an integral part of the Manuka House website.
2- “Customer”: means the party requesting the service from the “Website”, whether this party is a natural person or a legal person.
3- “Agreement”: means the agreement on the terms and conditions of use of the Manuka House website, which includes all the terms and conditions explained to the customer and which govern and regulate the customer’s use of the Manuka House website.
4- Membership on the Manuka House website is free and not subject to any fees.
5- Manuka House is an online store subject to the laws and regulations of the Kingdom of Saudi Arabia.
6- The website has the right to contact or send a message to the customer to confirm the seriousness of the purchase, especially when orders are made with the cash-on-delivery service, whether the contact is by direct call, SMS messages, WhatsApp messages, or any other means through which we can communicate with the customer.
7- You should always check the product label or package before using any product, regarding product details and recommended use.
9-We do not bear any responsibility regarding content provided by third parties.
10- You should consult your doctor about any conflict or harm between the products you are taking and your health condition, such as diabetes or other conditions.
11-The information contained on this website, the links associated with it, and the products that may be available should not be considered as a substitute for any medical treatment whatsoever.
12- Manuka House has the right to refuse shipment if the customer’s area is not included in the areas covered by the delivery company, and the customer has no right to object.
13-The products, services, information and other content contained on the Manuka House website, including information provided on the website directly or through your link to third party websites, are provided for informational purposes only.
14- Links that direct you to the website or any third-party sources do not constitute confirmation of any information, products or services, and we are not responsible for the content or behavior of third-party websites. Use of any of these links is at your own risk.
15- The site has the right to temporarily stop sales for the purpose of development or updating, and the member has no right to demand the sale during this period.
16-We are not responsible for any information provided by customers in the form of comments about products on this website.
17-We are not responsible for any damages related to the information or services provided even if we have been informed of the possibility of damages.
18-Authorities and Local Use By using our website, you acknowledge and agree that you are at least 18 years of age or older, and that you are fully able and competent to bear the terms, conditions, confirmations, representations and warranties set forth in this agreement; otherwise, please exit the website immediately.
19. The buyer acknowledges and agrees that Manuka House's liability for any claims related to the products shall not exceed the amount stated on the invoice. The buyer must file a claim for any damage within 3 days of receiving the shipment. If the period exceeds 3 days, Manuka House has the right to reject the claim.
20-We have the full right to amend this agreement (terms and conditions) without referring to you or notifying you about it, and you must constantly follow this page before purchasing.